myfidelio.net uses the same technology as OPERA Reservation System on a Software as a Service business model. Under this business model, you don’t need to invest in hardware or licenses upfront and the maintenance of the distribution system with all the channels is provided as a service to your hotel, upon a recurring fee. It makes it affordable for your hotel to use the most advanced reservation technology, so that you can focus your efforts in your revenue management and hospitality business and myfidelio.net takes care of the connections and the distribution services.
The OPERA Enterprise Solution is a fully integrated suite of products that can be easily combined for deployment at any size of organization — from the single-property hotel to global, multi-branded hotel chain environments. Hotels and chains can choose just the products and features they need.
OPERA Enterprise Solution is modular and scalable. OPERA modules include property management, sales and catering, quality management, gaming and comp accounting, and mixed use condo/hotel room management. In addition, the OPERA Enterprise Solution offers central management products including the OPERA Reservation System for both guestroom and function space sales, the OPERA Customer Information System, a customer relationship management package specifically designed for the hospitality industry; and Sales Force Administration, which provides centralized lead management and sales support for regional and national Sales teams.